Yes, we ship internationally. Delivery times vary depending on your location.

Orders within Belgium and the Netherlands typically arrive within 3–7 business days. International orders may take 5–10 business days.

We work with trusted fulfillment partners in Europe and the United States to ensure fast and reliable delivery.

Delivery times depend on your location. Orders are typically processed within 1–2 business days.

For customers in Belgium and the Netherlands, delivery usually takes 3–7 business days.

International orders typically arrive within 5–10 business days.

You will receive a tracking number via email once your order has been shipped.

What is your return policy?

We offer a 30-day return policy. To be eligible for a return, your item must be unused and in its original packaging.

How do I start a return?

To start a return, please contact us at info@erebelle.com with your order details. We will guide you through the return process.

Do I have to pay for return shipping?

Return shipping costs may apply unless the item is defective, damaged, or incorrect.

What if I receive a damaged or wrong item?

If your item arrives damaged or incorrect, please contact us immediately at info@erebelle.com with photos. We will resolve the issue as quickly as possible.

When will I receive my refund?

Once your return is received and inspected, your refund will be processed within a few business days to your original payment method.

Our products are formulated with carefully selected ingredients and are suitable for most skin types. If you have sensitive skin, we recommend checking the ingredients or doing a patch test before use.

Yes, once your order has been shipped, you will receive a tracking link via email so you can follow your delivery in real time.